Frequently asked questions

Cancellation, weather, waiver, ages, clothing, and more.

Up to 24 hours prior to booking.

We operate in most weather; in extreme cold we may shorten tours.

Activities are at your own risk; waiver required.

Guests 16 and under are passengers only.

Dress for cold weather and outdoor conditions.

Please arrive at the time specified in your booking confirmation. Departure times are usually between 9:00 and 14:00, but feel free to ask about other time slots.

We operate in English and Finnish. Other languages may be available upon request.

Still have questions?